PRIVACY POLICY

This Privacy Policy together with our Cookies Policy, sets out the ways in which (NUVO PUBLISHING) use and share your personal data (your information) we collect about you and the procedures that we have in place to safeguard the information and your privacy. We are committed to ensuring that your privacy is protected.

By submitting personal information, you consent to the use of that information as set out in Our Privacy Policy. If we change Our Privacy Policy, we will post the changes on this page so that you may be aware of them.

The information we collect and how we use it

During your interaction with us whether via this website or via our social media you will come across certain activities for which we request certain personal information. These activities are outlined below. We will not use your information for any purpose other than as stated.

When you purchase goods from our website the personal information you give us such as your name, delivery address, billing address, email address, telephone number, credit or debit card number and authorization number are collected in order to process and fulfil your order and, if necessary, to process a return. By providing such personal information, you are giving consent to Nuvo Publishing and its fulfilment partners to use it for this purpose.

When you browse our on-line store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

If you subscribe to any of our newsletters we will ask you for your name and email address in order to provide you with the service you are requesting. You will be able to opt out of your subscription at any time. Please see Opting out below

We also collect certain information about you through the use of cookies and other automated means such as Google Analytics. Please see our Cookies Policy for further information on this.

Opting out

If you wish to stop receiving some or all of the information that we currently send, you may amend or remove your preferences by clicking on the unsubscribe link at the bottom of your emails and following the instructions provided or use this link. If you have any queries about how to use the mailing preference system please contact us at: contact@nuvopublishing.com

Once you opt out we will delete all personal information we hold on you, but this will not impact your ability to place orders.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the internet or electronic storage is 100% secure, we follow all Payment Card Industry Data Security Standard (PCI-DSS) requirements. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Age of Consent

By using this site, you confirm that you are the age of majority in your country of residence. For the UK, this is 18 years of age.

Disclosure

We do not sell personal information about our customers to any third parties or disclose it to any third party but we reserve the right to release personal information if we are required by law to do so.

Your Rights and Responsibilities

You have the right to access the personal information we hold about you and to have any errors corrected. It is your responsibility to ensure that we have correct contact information. This will enable us to provide you with the best service and experience possible.

If you would like to access, correct, amend or delete any personal information we have about you or have any questions about Our Privacy Policy or how it is being exercised please email us at info@nuvopublishing.com. 

COOKIES POLICY

When you visit our website, we may temporarily store small amounts of data on your device, through the use of cookies or similar technologies. Your browser will send us back the data we already stored on your device at your next visit.

Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalised experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customise our service to make your experience easier and quicker.

Cookies. We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

Session Cookies: We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site may not work.

Persistent Cookies: We use some persistent cookies to enhance the relevancy of information displayed on the site. User data is anonymous.

Google Analytics we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

Social Media Third Party Cookies

To enrich our website content, sometimes we may embed video content from other social media websites such as YouTube or Vimeo. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. Nuvo Publishing has no control over these cookies and therefore accepts no liability for them, so you should check the relevant third party’s cookie policy for more information.

Web beacons. Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyse how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Payment Processing. In order to process payments online we require the billing address for the credit card used and our external payment provider, Stripe, requires your credit card details. Nuvo Publishing and its payment provide Stripe uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.

Analytics. We use a web analytics tool to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system etc. However, this analytics data, collected via a JavaScript tag in the pages of our site, is not tied to personally identifiable information.